FAQ

How long will it take for my purchase to be processed?

Processing time for each order will take 3-4 business days. Once your purchase has been shipped you will receive an email confirmation along with your tracking information.

Can I cancel my order?

If you no longer want your purchase and it has not been shipped out, you can cancel your order. Please contact us at our customer service email: mlti-lyrd1@gmail.com with your order number for reference. Once your item(s) have been shipped, you may no longer have the opportunity to cancel your order.

Can I return or exchange my purchase?

Due to COVID-19, we will not be accepting any returns or exchanges. All sales are final once shipped.

Is it possible for me to still receive an item that is sold out on the site?

Our site displays what we have currently in stock. If you would like to purchase an item that is sold out, be sure to sign up for our email list to get notified for our restocks and our exclusive release dates.